Creating An E-mail Address
Custom e-mail addresses can easily be created and managed within your website builder account. This is great as it allows you to use e-mail addresses associated with your site address for greater professionalism, and they can be conveniently managed within your website builder account along with your domains and websites.
Once you have purchased or connected a domain to your account, you are ready to get started. Simply click "Add Email to A domain" under the Email Accounts section.
Managing An E-mail Address
After an e-mail address has been created, it can be managed at any time by clicking the "manage" button beside it.
From here you can:
- Login with webmail
- Change password
- Delete e-mail address
- Acquire third-party mail client login information
E-mail Client Configuration Settings
These are the email configuration settings that must be used if the email account is to log in on a third-party email client, such as a mobile phone or desktop email application. IMAP and POP3 are alternative inbound email protocols, and we highly recommend users always utilize IMAP if possible. POP3 is suitable only for a singular device that accesses the email client, whereas IMAP allows many devices to potentially do so without issue.
POP3 is an older method of checking mail. It should only be used if your e-mail client doesn't support IMAP, since POP3 doesn't support checking mail from multiple locations, and by default, it doesn't store messages on the server.
To clarify: We do NOT recommend using POP3, and in fact, recommend switching to use IMAP in every situation if at all possible.
Recommended Settings
Incoming Mail Settings:
- Email Protocol: IMAP
- IMAP Server: mail.mboxlogin.com
- IMAP Port: 993
- Connection Security: SSL
- Username: The email address you are checking, e.g. example@somesite.com
- Password: The password for this specific email account.
- Authentication Type: Password
Outgoing Mail Settings:
- SMTP server: mail.mboxlogin.com
- SMTP port: 465
- Connection Security: SSL
- Username: The email address you are checking, e.g. example@somesite.com
- Password: The password for this specific email account.
- This outgoing mail server requires authentication (this is an option in some email clients, which must be checked).
Alternative Settings
You should only use these settings if for some reason the recommended settings are not possible with your email setup.
Incoming IMAP Protocol:
- Email Protocol: IMAP
- IMAP Server: mail.mboxlogin.com
- IMAP Port: 143
- Connection Security: TLS/STARTTLS
- Username: the email address you are checking
- Username: The email address you are checking, e.g. example@somesite.com
- Password: The password for this specific email account.
Incoming POP3 Protocol:
- Email Protocol: POP3
- POP3 Server: mail.mboxlogin.com
- POP3 Port: 995
- Connection Security: SSL
- Username: The email address you are checking, e.g. example@somesite.com
- Password: The password for this specific email account.
- Email Protocol: POP3
- POP3 Server: mail.mboxlogin.com
- POP3 Port: 110
- Connection Security: TLS/STARTTLS
- Username: The email address you are checking, e.g. example@somesite.com
- Password: The password for this specific email account.
Alternate Outgoing Settings:
- SMTP server: mail.mboxlogin.com
- SMTP port: 587
- Connection Security: TLS/STARTTLS
- Username: The email address you are checking, e.g. example@somesite.com
- Password: The password for this specific email account.
- This outgoing mail server does require authentication (this is an option in some email clients, which must be checked).